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               The Future of B-School section  includes: Integrative learning  and 21st Century education:   it’s about more than B-School curriculums. Competitiveness and  ducation in a global economyJuly 2006
 THE CONTINUING  RELEVANCE OF B-SCHOOLS IN THE 21st CENTURYJim de Wilde
 August 2005
 MEMOS: Globalization and the  development of B-School curriculums   August 20, 2005  Integrative learning and 
            21st Century education:  it's about more than B-School 
            curriculums
 Competitiveness and 
            education in a global 
economy   July 2006   Jim de 
            Wilde www.jimdewilde.net 
               INTRODUCTION:    The end of 
            credentialism and the beginning of the age of collaborative 
            judgment   
                         
                         
            B-Schools are not alone in their attempt to provide relevant, 
            rigorous education in a post-Wikipedia age.  The organization of 
            knowledge in an information-saturated open source age and the 
            development of curriculums that are appropriate to meeting the 
            challenge of the 21st Century remains a top priority both 
            for educators and for public policy makers.    We are now in an 
            era of intellectual property-led growth or knowledge-based 
            industries or an information economy.   Whichever buzzword we 
            choose to use, the issue remains that educational policy and 
            competitiveness agendas have merged.  The competitive advantage of 
            the Finnish or Canadian economies   comes from the current 
            capacity of the traditional western economies to organize knowledge, 
            commercialize new ideas, and create value-added information and 
            educated citizens.  As 
            Asian science and technology 
            becomes creative as opposed to imitative, the nature 
            of global leadership in business will change.    
                         
                         
            The realization that this model is under challenge has 
            gradually worked its way into public policy discussions in 
            Canada 
            and North America in the last few years.   There seem to be some 
            trends emerging and they affect the curriculum that the world's 
            leading knowledge centres will develop.   This has real 
            implications for the way leading B-Schools and educational centres 
            will themselves innovate.   It is commonplace 
            today to say that the next generation of global leadership will be 
            technology-literate and will understand intuitively, for example, 
            the ways social networking creates new social policy operational 
            models.   It is 
            increasingly commonplace in Europe and 
            Canada 
            to say that the next generation of global leadership will understand 
            intuitively the intercultural dynamics and the impact of centuries 
            of globalization affect our strategies and decisions.  For example, it will never 
            be possible again for a major world figure not to know the 
            difference between Shia and Sunni Islam.  Five years ago, that was not 
            a criterion of qualities.   The historical amnesia 
            inherent in social models has ended.                 
            The challenge for professional educators is to create 
            curriculums and educational instruments which facilitate this kind 
            of leadership and disseminate these skills as widely as possible. 
               In an 
            information-saturated age, the generation of more data is less 
            important than the skills required analyzing it.   In moving beyond an 
            era of narrowly-focused specialized credentialism, educators need to 
            create programmes and techniques which facilitate the development of 
            skills required for 21st Century leadership.   It is in this context 
            which skilful innovative ideas like Integrative Thinking at 
            Rotman have emerged.   
            These remarks are intended to reflect on the state of 
            B-Schools in 
            Canada 
            and globally as we start the 2006-7 academic year.   I will start with some 
            general observations on the globalization of knowledge:               
            First, it is clear that 
            China, 
            India 
            and 
            Japan 
            are developing a capacity to innovate scientifically.   There are now 
            concentrations of expertise in Asia which 
            match the creativity in science and cultural industries that we have 
            long associated with North America and 
            Europe.  
            They create different models of validation.  Chinese and Indian herbal 
            medicine are   
            empirical traditions based on centuries of 
            experimentation.  
                           
            Second, Chinese and Indian knowledge is less concerned with 
            credentialism and more concerned with relevance.   One has to be cautious 
            about predictions.  In 
            preparing these remarks, I looked at some of    the debate on competitive 
            advantage of 
            Japan 
              in the late 1980s.  The discussion then was 
            premature, accurately understanding new Japanese trends (film 
            animation, consumer product engineering for example), but 
            dramatically underestimating the capacity for Japanese capital 
            markets to manage open innovation, and missing "disruptive 
            technologies" like the internet and satellite communications and the 
            impact that they would have on the Japanese model of technological 
            innovation.   
            Nevertheless, those predictions, extreme as they were in some 
            quarters were accurate about the global automotive industry and the 
            global consumer technology products 
            industry.               
            Third, as knowledge globalizes in an open source world,   it is clear that the 
            ability to use knowledge creatively and innovatively remains the 
            source of competitive advantage.  Only in an open society can 
            knowledge be disseminated rapidly, corrections be made quickly and 
            new ideas be disseminated thorough social conductors.   These are difficult 
            preconditions to invent through public policy.   They emerge from 
            cultures and explain geographical centers of innovation.   The Korean film 
            industry, the Taiwanese music industry and the Japanese anime 
            industry are all clear examples of creative industries.   The question is 
            whether they will affect the creative patterns that exist in North 
            American and European societies.               
            What we do know is that we need new ways to organize 
            knowledge.    
            Research is less important in an age where a first-year 
            medical student can theoretically be as up-to-speed on research on 
            pancreatic cancer as someone who has spent ten years researching the 
            issue.   The skills 
            we need are different now and the disconnect between the demands of 
            the consumers of educational products and the organizational of 
            traditional university-based learning reflect this yearning for 
            different skills and capacities.               
            It is in this spirit that we have developed new approaches to 
            learning, the demand for commoditized courseware which avoids the 
            need for a thousand first year physics courses to reinvent 
            wheels.   It is in 
            this spirit that students from Asia have 
            developed a smorgasbord approach to education, picking things off 
            the table as they "visit" Stanford or McGill, rather than purchasing 
            the pre-set menu.   
            It is in this spirit that the North American career market 
            has discouraged narrowly-specialized skills-sets in exchange for the 
            mixture of judgment, analytical capabilities and creative qualities 
            which were; ironically, at one level the hallmark of a traditional 
            elite education in an Oxbridge tradition.                
            B-Schools have taken the lead in producing the kind of 
            education required in a post-internet world.   In part, this came 
            about because of the triumph of market-based policy analysis in the 
            1990s and the capacity of B-Schools to be the nucleus of the 
            invention of new business models.   But in equal part, 
            this was because B-Schools had a unique positional good:  they were the only place 
            where students collaborated with differentiated backgrounds.   An MBA programme had 
            physicists, art historians, macroeconomists and chemical engineers 
            all seeking a particular set of skills and values.   This turned out to be 
            what educational consumers wanted, even if they had no interest in a 
            career in business per se.     However, 
            B-Schools within a North American university model inevitably 
            succumbed to the temptation to reward specialized research and we 
            ended up back where we started from.         B-Schools need to rescue 
            education from specialization in an era where the practical 
            "integrated" judgment of experiential knowledge needs to be 
            distilled and transmitted as efficiently as possible if as a 
            society, we are to maintain a competitive advantage based on our 
            capacity to innovate.               
            It is in this context that the Rotman adventure in Integrated 
            Thinking offers a chance to reassess curriculums and educational 
            needs.   In our 
            current organization of knowledge,  B-Schools remain the one 
            place where a student of the IMF can work with someone who has 
            worked on emerging markets portfolio strategy at an investment bank 
            and see how their paradigms combine in collaborative work.   The ability to do this 
            and do more of this will differentiate the most successful economies 
            from poorer performers in this new era of globalized open source 
            knowledge.   It is 
            in this spirit that I offer some observations about how this can be 
            arranged in a curriculum that combines rigorous analysis and 
            integrated thinking.        PART ONE  Integrative thinking is 
            more than turbo-charged interdisciplinary research                     
            In many conversations, students starting for college ask 
            about a "relevant" curriculum.    In a parallel 
            universe business conversations begin with finding the research 
            skills necessary to solve particular problems: from the causes of 
            particular viral infections to the question of what Thailand's GDP 
            grows and Ethiopia's doesn't (neither was colonized).                 
            In the focus on learning societies which is now part of the 
            agenda of competitiveness, there are many currents of thought 
            competing for the attention of public policy makers.   We all want an 
            educated society.  The 
            question is not only how we get there, but what "educated" 
            means.   
                           
            In professional evaluations, we all use shorthand:  "book smart, but no street 
            smarts".  In analyzing 
            public policy situations we quickly detect the conflicts between 
            sociologies of knowledge:  
            Arabist historians who understood the clan culture of Sunni 
            Iraq versus "strategic" thinkers who thought they understood 
            geopolitical trends.                
            The many currents which exist in educational circles contain 
            those who want to see rigour developed, a Jesuitical model of 
            learning which then leads a trained mind  through the jungles of 
            accumulated data versus those who want a broader education where a 
            subtle cultured mind is prepared to understand the world.  This current rewards 
            discipline, whether the discipline is of writing a dissertation on 
            Spanish poetry during the Renaissance or on the ecological problems 
            of Costa Rican rain forests.               
            One current rejects credentialism as leading people down 
            narrow paths and this current has given rise to some useful forms of 
            interdisciplinary thought.  
                           
            Educators are preparing for this complex world.   Some of the best 
            thinking about education is going on in business schools, fore 
            example the Rotman approach to 
            integrative thinking.   At one level, 
            integrative thinking takes place when intellectual 
            cross-fertilization and creativity occurs.   A lunch between a top 
            quality environmental chemist, a food scientist and a public policy 
            specialist on land-use can create a number of useful ideas.  As most institutions lack 
            the framework to make this lunch happen, the institution which deems 
            its competitive advantage as creating a culture in which this lunch 
            is "ordinary" and "expected" achieves a status of leadership in 
            educational circles.    
                           
            Interdisciplinary programs and products are highly valuable, 
            but they are only the starting point for a new approach to 
            education.  There needs 
            to be more than this, and not just in business schools, but in the 
            search for better models of education in all undergraduate areas of 
            learning.                           
             With this in mind, one 
            starts to address in an internet age where Wikipedia makes 
            information a very easily obtained commodity,  what it is that one would 
            like the most dynamic and effective business decision-makers  to have as acquired personal 
            software and how we can most efficiently facilitate their acquiring 
            those skills.   
              I would 
            start an approach at new models of thinking with three books:         John Allen Paulos' 
            Innumeracy , which requires non mathematical students to 
            be consumers of mathematical knowledge and demonstrates the dangers 
            of limited mathematical understanding in the calculation of risk. 
            Innumeracy leads to bad decision-making.   By exaggerating 
            certain risks, I allocated resources inefficiently;             
                         
            Peter Huber's Galileo's 
            Revenge (philosophy of science, sociology of knowledge) which shows 
            the importance of the sociology of knowledge in understanding claims 
            about scientific "accuracy".     The 
            understanding of how scientific norms change returns us to the best 
            judgments we can make.    Scientific 
            illiteracy goes many ways.     Most 
            undergraduates today know the Brad Pitt (as character Jeffrey 
            Goines) monologue in Twelve Monkeys:   Jeffrey 
            Goines: Uh-huh. Eighteenth 
            century, no such thing, nada, nothing. No one ever imagined such a 
            thing. No sane person. Along comes this doctor, uh, Semmelweis, 
            Semmelweis. Semmelweis comes along. He's trying to convince people, 
            other doctors mainly, that's there's these teeny tiny invisible bad 
            things called germs that get into your body and make you sick. He's 
            trying to get doctors to wash their hands. What is this guy? Crazy? 
            Teeny, tiny, invisible? What do they call it? Uh-uh, germs? Huh? 
            What? Now, up to the 20th century, last week, as a matter of fact, 
            before I got dragged into this hellhole. I go in to order a burger 
            at this fast food joint, and the guy drops it on the floor. James, 
            he picks it up, he wipes it off, he hands it to me like it's all OK. 
            "What about the germs?" I say. He says, "I don't believe in germs. 
            Germs is a plot made up so they could sell disinfectants and soaps." 
            Now he's crazy, right?   Stephen Levitt's 
            Freakonomics .   The 
            University of 
            Chicago economist's book 
            is an interesting attempt to broaden the appeal of a very innovative 
            approach to asking significant questions without pre-selecting the 
            manner in which they should be answered, a good definition of 
            "integrative learning"?                
            But what are the skills the successful decision-makers of the 
            future need to learn and how do they learn as they read these books 
            and analyze the contemporary world where scientific knowledge and 
            strategic decision-making seamlessly intersect?     
                           
            Management educators should want to create business versions 
            of Ang Lee, a director who can manage creative artists, 
            technological skills, and create a film.   The most successful 
            CEOs are likely to be film directors or symphony conductors in the 
            future.   The 
            skills they need are to:   (a)    
            to be 
            numerate and scientifically literate in analyzing the decisions they 
            have to make; (b)   
            to manage 
            interdisciplinary knowledge rigorously; (c)    
            to be able to 
            manage functionally different teams (cinematographers and 
            special effects computer software designers); (d)   
            to be able to 
            understand the logic of a discipline (e.g. environmental chemistry, 
              immunology) without 
            developing an expertise in it ; (e)    
            to know how 
            to put together 
            "Mission: Impossible" 
            teams.    By 
            this I mean combining different skill-sets and knowledge-bases 
            for different tasks, the way the team was assembled at the 
            beginning of the original TV show.  This skill-set is the 
            equivalent of the social and interviewing skills required for making 
            the "lunch" between specialists productive; (f)     
             to understand how incentives 
            structures can influence outcomes and reviseeconomic theory to be 
            much more empirical and less driven by 
            abstract mathematical theories            
                
               
                         
            Much of this is the responsibility of the student, who is 
            ultimately the agent of integration.    The reason we 
            consider some individuals to be "excellent" and others "competent" 
            is in significant part because of their capacity to integrate.  At one level, integrative 
            learning is a synonym for pursuing excellence.     At one 
            level, the student following David Brooks' superb New York Times 
            column of 
            March 2nd in 
            developing a formula for a culturally-enriched and disciplined 
            mind  (learn a foreign 
            language to understand how other people think,  read Plato, take 
            statistics,  travel) 
            .     
                           
             My overused 
            advice to younger family and friends that there are three 
            intellectual disciplines one must master before accumulating data: 
            philosophy of history, philosophy of science and sociology of 
            knowledge is annoying and possibly unhelpful because most 
            curriculums are not organized that way.    But 
            understanding how Braveheart changed interpretations of Scottish 
            history, understanding how detective work on new forms of virology 
            van be organized, and understanding why we stuffy some things more 
            than others equips an undergraduate with a cast of mind which 
            enables them to make decisions about larger issues (which research 
            grant should be funded,  
            whether or not there is a rational ground for military 
            intervention in Somalia,  
            which course of treatment to use for the pancreatic cancer we 
            have just diagnosed).  
            Great educators teach people how to learn, great educations 
            tell people what to think about, not what to 
            think.   PART 
            TWO    A 
            Curriculum for Thinking About How We Organize Knowledge
                 
            How do we teach this 21st Century approach to a 
            subtle and trained mind?  One of the great competitive 
            advantages of B-Schools is the heritage of case method 
            education.  If we take 
            five topical articles from recent business publications and treat 
            them as cases, we can begin a discussion on integrative learning and 
            the skills required.               
            Let us start with five case studies, the teaching of which 
            could illustrate the skills discussed above.   These are from a 
            collection of case studies I am collecting of important topics which 
            would be difficult to research within transitional academic 
            disciplines.  This 
            constraint has not stopped the assignment editor of the Financial 
            Times, New York Times, Business Week or Wall Street 
            Journal:     (i) A very important 
            cover story in Business Week is entitled "Medical    
            Guesswork: From Heart Surgery to Prostate Care, the 
            medical industry knows little about which treatments really 
            work".   It is a 
            very useful piece, but one other question it raises is "where 
            can I go to study this?"   
            The need for "thinking  outside of silos" or "putting 
            together mixed skills while still having intellectual  rigour" has challenged 
            universities for two decades or more.                  
            (ii)  The 
            investigation of business strategies if beverage companies dealing 
            with   the medical issues 
            of enhanced stimulative products:  Melanie Warner   
            "A Jolt of Caffeine, 
            By the Can", New York Times, November 23, 2005:  an analysis of the   business strategies of major 
            beverage producers, the competitive marketplace forthe Red Bull, 
            Mountain Dew product sector, the implications of 
            caffeine-additives  in 
            health policy discussion (regulation in France, Denmark, Argentina 
            and  Norway), implications for 
            health advertising, and analysis of behavioral      biologists, 
            experimental psychologists and marketing strategists.   The underlying    implications of the 
            role of regulation in assessing nutritional standards, the role 
            of  additives and 
            stimulants in non-regulated food and beverage are all discussed 
            in an excellent case study.  Another Melanie Warner piece 
            on "what is an organic food?" shows 
            another development of the new integrated learning of 
            business strategy, consumer behaviour, public health issues, 
            measurement of drugs and  additives to health,  nutrigenetics, proteonomics 
            and a range of 
            cost-benefit analyses.     (iii)  Peter Fritsch's November 2, 2005 Wall Street 
            Journal article on "After the Tsunami" shows how the 
            work done on creating democratic frameworks in 
            Indonesia 
            led to a different kind of distribution system.    It creates an 
            analysis which is a synthesis of political economy, organizational 
            design, logistics and behavioral incentives.   It would be difficult 
            to do this work within the intellectual boundaries of a political 
            science department.  The 
            absence of sustained research of this quality shows up in the 
            skill-sets of those well-intentioned practitioners of development 
            assistance.    (iv)  Roger Thurow's October 26, 2005 
            Wall Street 
            Journal piece on "Farmers, Charities Join Forces To Block 
            Famine-Relief Revamp" represents some of the best analysis applied 
            work   on the 
            management of famine relief and the operationalization of key 
            management skills.   
            It is based on agricultural economics, organizational design, 
            behavioral incentives, and political economy and reflects a similar 
            integrative approach to a major question.   (v)     Scott 
            Hensley's   
            November 8, 2005 Wall Street 
            Journal article "As Industry Profits Elsewhere, U.S. 
            Lacks Vaccines, Antibiotics"  
            on the allocation of U.S. drug research to areas other than 
            vaccines and antibiotics represents a similar type of innovative 
            investigative journalism.     It 
            requires an analysis of sociology of medicine, epidemiology, 
            pharmacology, economics of innovation and public policy 
            decision-making.   
                   All these questions 
            require an integrated answer.   All of these articles 
            require a decision-maker reading them to interpret competing claims 
            about valid knowledge in scientific areas, or conventional thinking 
            about the organization of resources in contemporary societies.    To act 
            effectively on these issues: (e.g. a management team for famine 
            relief, an investment team for effective health-care management) 
            requires managing interdisciplinary 
            "Mission: Impossible" 
            teams.      B-Schools alone in the 
            academic structure have always had to deal with teaching engineers 
            and PhDs in ocean physics in the same MBA class.  By focusing on real problems 
            as the market generates them, B-Schools at their best have enabled 
            managers and decision-makers to think in integrative terms.    As we look at 
            curriculums for the education of the next generation of leaders, we 
            need to know how integrative thinking, which some have defined as 
            "interdisciplinary research with rigour" can be organized. 
                 PART THREE   Learning from these 
            case studies and case research in integrative thinking   This new journalism is 
            "integrative", in the sense that it seeks to   analyze situations as opposed 
            to operating within the narrow parameters of a specific "scientific" 
            discipline.   
            Fritsch's work could only be done with a mixture of 
            operational management, political economy and organizational 
            design.   Thurow's 
            piece is a mixture of organizational sociology, political economy 
            and strategic management.   Hensley's work is a 
            mixture of epidemiology, sociology of medicine, diagnostic medicine, 
            medical economics and pharmacology.    Some of the most 
            interesting new research work is being done in new disciplines, 
            applied entomology, industrial ecology, and envirotoxicology. 
            Interdisciplinary work is only one aspect of integrative thinking, 
            but it does set the stage for the type of skills-development we are 
            currently discussing.   
               The nature of knowledge 
            in the modern world means that specialization without 
            contextualization leads to work of limited applicable value.      For research in 
            business and in all areas, we need to ask what it is that needs to 
            be integrated and how this research needs to be designed.    If you ask 
            certain questions:  "how 
            do we label products to accurately reflect food safety issues?"  or "how do we understanding 
            the organizational dynamics of famine relief?" it is clear that we 
            are asking for a very different approach to the design of "research" 
            than the one which takes place in the overly-specialized world on 
            modern North American universities.    While there will 
            always be some research which requires enormous focus and 
            specialization, the antidote to the trends which have limited 
            academic research        is found on the approaches of 
            the best journalism, where it has been kept alive for the past 
            couple of decades.               
            This reality means that the archives of the major world 
            newspapers, like Financial Times, the Wall Street Journal, the New 
            York Times and Business Week, have  become the library for the 
            new educational institutions.    It is impossible 
            to design a curriculum on relevant modern issues from academic 
            sources alone and this transformation of the economics of education 
            has significant implications for the commercialization of the kind 
            of integrative thinking which is taken for granted when it appears 
            in analyses like those of Business Week, Thurow, Fritsch, Henley and 
            Warner used as examples above.                  
            As North American and European universities attempt to 
            restructure around new disciplines and needs, the demand for 
            innovative models of learning and teaching becomes greater than 
            ever.   
            "Integrative thinking" is the best first cut at a 
            restructured curriculum which will accentuate our capacity for 
            creative and innovative thinking in the global economy.     The world 
            of business education and practical undergraduate education requires 
            both rigour and a breadth if perspective.   It may well be that a 
            significant part of the best curriculums  will include a revival of 
            old-fashioned concepts like an emphasis on  the  philosophy of science, 
            philosophy of history and sociology of knowledge  as means to acquire 
            rigour.   Having 
            done that, we can teach students to do research around practical 
            problems through case studies.  
               The capacity to teach 
            integrative projects rigorously    will help differentiate the 
            superstar educational institutions of the future.   A curriculum which 
            requires that students acquire the skills to answer important 
            questions should be the centerpiece of any blue chip learning 
            institution, whether B-School of undergraduate.   It is a post-Wikipedia 
            approach to research.   
            A sample outline includes questions like the ones raise above 
            by world-class "journalists".   1.                            
            How do we 
            assess the effectiveness of medical treatments?  What criteria are relevant 
            for future allocation of effort in research and allocation of 
            resources in clinical treatment? 2.                            
            What are the 
            lessons learned from the Aceh famine relief about managerial 
            requirements in organizing widespread disaster 
            relief? 3.                            
            What lessons 
            for agricultural science and agricultural economics can we derive 
            from a study of the politics of famine relief? 4.                            
            How do we 
            assess the health impact of nutritional supplements and integrate 
            this into the ethical marketing of food and 
            beverages? 5.                            
            How do we 
            organize medical research and the production of pharmaceutical 
            products to meet anticipated demands within the current health-care 
            system?   Or new 
            questions: 1.                            
            How do we 
            best assess the risk of bird flu relative to other medical dangers? 
             2.                            
            How do 
            we measure and devise standards for measuring the acceptable level 
            of toxigens in drinking water?   
               These are the type of new 
            questions which can only be usefully framed within a language of 
            rigorous new disciplines.      The 
            post-open source university of the 21st Century is a 
            fundamental component of defining competitive position in a global 
            economy.       This means that 
            incentives have to be created for universities to participate in 
            collaborative knowledge rather than in areas of peer-reviewed 
            narrowcast research.    The problems of 
            how to revitalize urban cores require an integrative approach, 
            linking urban geographers, industrial ecologists, water purification 
            engineers, exterior design landscape architects, demographers.   It is increasingly 
            difficult for important questions to be answered by specialized 
            researchers and yet we continue to make the PhD the only way 
            research can be done in the publicly-financed universities and 
            continue to look at peer-reviewed research as the major criterion 
            for promotion and recognition.         In each of these cases 
            we need to be asking:   (a)   What disciplines does 
            the decision-maker  need 
            for our "Mission: 
            Impossible" team dealing with a specific issue?  The ability to think broadly 
            and then make this kind of assessment requires an understanding of 
            the menu of expertise available.   (b)   How does a 
            decision-maker assess the skills and competences within these 
            specializations?  
               (c)   How does the educator  create a transferable body of 
            knowledge resulting from the collaboration between these 
            teams?   (d)   How does the 
            decision-maker assess the scientific risk and political risk of 
            questions like food additive regulation which are at the 
            intersection of so many contemporary public policy and business 
            strategy issues?   By working back from key 
            questions, the best curriculums of the future will develop a 
            rigorous integrating skill-set.   That's what will be 
            demanded of the highest quality business decision-makers in the 
            21st Century.          
            Back to Top   
 THE CONTINUING 
            RELEVANCE OF B-SCHOOLS IN THE 21st CENTURY
 Jim de 
            Wilde
 jim_dewilde@yahoo.ca   Remarks prepared for the 
            MBA class of 2007 August 2005               
            B-Schools have been at the heart of innovation-led growth for more 
            than two decades.  They 
            have created a network for commercialization of new products, an 
            idea incubation factory for practical knowledge, and a renewable 
            stream of practically-oriented decision-makers who have internalized 
            a problem-solving approach to knowledge.    It is impossible to 
            imagineSilicon Valley and the technology-led boom of the 1990s without 
            the role of Stanford 
            Business 
            School in transposing the 
            language of technology into the language of business.   
                            
            B-Schools in the last three decades have also become one of 
            the great innovations in modern education.  Great B-Schools have 
            become  a cornerstone of economic growth activities in the 
            entrepreneurial economy, helping to commercialize the intellectual 
            property of engineering schools and create a "new" economy in the 
            process.   
            They professionalize business learning and 
            crystallize understanding of "best practices" in a range of 
            activities from organizational psychology to strategic investment in 
            emerging capital markets.   
             
             
            B-Schools have created the idea-rich networks within 
            which global innovation can take place, given a common lanaguage to 
            strategic consulting firms, venture capital firms and 
            entrepreneurial new technology companies.  The best B-Schools continue 
            to   provide an 
            environment in which new   
            business models can be tested.  They continue to innovate in 
            the organizational design of companies.  They are a zone where people 
            can discover (and invent) the next wave of investment 
            opportunities,   
            compare the demonstrated best practices in all the areas of 
            economic performance (from human resource management to venture 
            capital portfolio performance).     Perhaps even more 
            importantly, the best B-Schools have become places where people can 
            build the networks and teams that can create value and improve the 
            efficient allocation of capital within the global economy.   They distill the 
            learned experience of practical decision-makers, reflect on these 
            decisions and add value from a variety of different 
            perspectives.  
             
             So why have 
            there been so many recent articles and commentaries about the 
            "decline" of B-Schools?    
                
             
            B-Schools in context - from the 
            1980s to the present day 
             
            The political importance of the global B-School network 
            is in significant part that it has provided an intellectual 
            framework within which globalization can take place, global 
            leadership teams can be built and the best practices of economic 
            growth strategies can be adapted from one context to another.  At their best, they have 
            provided a framework in which practical problem-solving can be 
            applied to a range of significant issues.   At minimum, they also 
            have developed the organizational capacity to create new integrated 
            disciplines appropriate to examining, analysis and addressing many 
            issues which go far beyond the commonly understood definition of 
            "business".    
            They have created  
            value systems predicated on the search for the efficient 
            allocation of resources  
            and a conceptual approach to underlying issues of 
            wealth-creation that have given relevance to "economics" and 
            "economic research".   
            In the sociology of education, there is no other 
            organization   
            mandated or positioned to do this.   
             
             
            In 
            Canada, 
            some of us have advocated at least the rhetorical target of aimin to 
            have five of the top twenty-five business schools in the global 
            rankings be Canadian. Like all dramatic mission-statements, this is 
            meant to serve as an exercise in focusing.   All educational 
            strategies need  to be renewed to take advantage of the 
            opportunities presented by the world of internet economy and the 
            competitive advantage which comes from the efficient 
            commercialization of knowledge.    Canadians 
            increasingly understand that our current prosperity is linked to 
            rising oil and mineral prices.   The rise of oil and 
            mineral prices provides Canadian decision-makers with a window in 
            which to develop an economy that is also based on innovation and 
            commercialization.  This 
            cannot happen without the unique organizational role of 
            B-Schools.   So why 
            is there so much concern about the state of B-Schools and their 
            current role?   
             
 
             
            Concerns about the continuing 
            relevance of B-Schools  
                         
                         
             In part, 
            B-Schools have become victims of their success.   MBAs    were correctly 
            seen in the 1990s to be at the forefront of the development of new 
            business models.    
            Some of these models worked dramatically, and contributed to 
            the creation of companies like Yahoo and EBay.   MBAs were also at the 
            epicenter of a disciplined market-based approach to economic 
            development (in Latin 
            America and the 
            EBRD-zone).  Where these 
            "models" were fused with political skills, they created enormous 
            value and produced some of the most successful strategies for 
            economic growth in the late 20th Century.  But that was in the last 
            century.  
             
             
            There is no doubt that the promotion of a business culture of 
            ethics, value-creation and community-building, while well-known to 
            devotees of Warren Buffett,  
            was out of favor in the climate of hyperactivity which was in 
            vogue by the late 1990s.    The simple 
            business propositions that were known to a great number of people 
            without MBAs were not being sufficiently emphasized in B-School 
            classes.  That should be 
            and is being corrected, but B-Schools lost their momentum 
            and are now struggling to develop the product for the next 
            phase.     
             
             
            B-Schools became stereotyped as a place where quantitative 
            theories replaced sound business judgment and, in fairness, many 
            left themselves vulnerable to this stereotyping.   In this manner, they 
            became associated with the excesses of the 
            1990s.  Sumantra Ghoshal wrote a widely-read and cited 
            piece in the Financial Times in 2003 entitled "Business Schools 
            Share the Blame for Enron" http://search.ft.com/search/article.html?id=030717006274  .    B-Schools also 
            were seen as the arena in which arguments for globalization were 
            honed.   This had negative connotations as 
            market-driven globalization failed to address the political 
            questions of how the conditions for sustainable prosperity were to 
            be met in emerging economies.   
             
            There are several valid concerns about the rise of 
            B-Schools.  Some of them 
            are justified and suggest the need for some mid-course correction in the 
            strategic planning of business education.  Because B-Schools are 
            involved in market-driven activities, they can do this. .     
             
    
             
            Concern #1:   
            B-Schools have been rendered obsolete by the web which can 
            deliver blue chip learning in a customized manner while B-Schools 
            rely on "courses" and other outmoded organizational 
            techniques:    
            The rise of B-Schools was a phenomenon of the early internet 
            age, when there was a need to provide students with both generic and 
            customized  skills ranging from   computer science, 
            understanding   information systems and practical 
            understanding of management to corporate finance and international 
            marketing.    The nature of open-source 
            software, the rise of wiki models, social networking and idea 
            exchanges has transformed the concept of "education".   In this "concern", 
            B-Schools are either past their prime or have outlived their 
            usefulness.     
                         
            Response:    
            B-Schools have to understand that they are now one of many 
            organizations whose strategic purpose is to organize knowledge.    If 
             B-Schools can be value-adding knowledge navigators and 
            discriminating and objective reviewers of information, their unique 
            role and indisputable relevance will continue.   The open-source world 
            is in constant need of ways to brand blue chip thinking. 
             
             
            Concern #2:    
            The excitement is elsewhere; the sector labeled business 
            education has been redefined:   Like all rapid growth 
            markets, business education has seen an explosion of new 
            entrants.  B-Schools 
            have themselves been vulnerable to disruptive technologies.    Private 
            corporate executive education provides some of the ingredients 
            necessary for blue-chip learning. Blair Sheppard of Duke's   customized corporate 
            education   www.dukece.com 
            estimates in the 
            May 16th, 2005 Financial Times that we have tapped only a billion 
            out of a $34 billion global industry in customized executive 
            education.    
            The overall market for business education may significantly 
            larger than that, as Sheppard's remarks refer only to the corporate 
            executive education market.   But as the place where 
            consumption of education products changes from "courses" in 
            "classrooms" to web-enabled digital communities,  the nature of the 
            competitive  market in 
            knowledge and information changes.   Financial media and 
            strategic consulting companies are moving into the space of 
            B-Schools, using simulations and scenario planning exercises to 
            train executives. This leaves B-Schools to do the more commoditized 
            learning process.   
            Bloomberg becomes as much an educational product as the 
            Pearson Education www.pearonsoned.com .             
            Response:   
            Blue-chip corporate education functions will carve out a 
            significant portion of the top-end of the market in strategic 
            management.   No 
            web-site can compete with the Wall Street Journal or Financial Times 
            in organizing networks of discerning analysts to focus on a topic of 
            immediate importance, e.g. the impact of the Iranian elections and 
            oil-prices.    
            But that is quite separate from the task of organizing 
            knowledge for the purposes of transmitting it efficiently to the 
            next generation of decision-makers.   The 
            knowledge-production sector is being redefined and the relationship 
            between wikis, Dow-Jones and a B-Schools curriculum has to be 
            calibrated accordingly, but that means that B-Schools adjust their 
            product and manage the expectations of their clients. 
             
             
            Concern #3:   
            The political environment in which business is situated 
            has changed and business in general isn't the "thought leader" it 
            was in the pre-Enron 1990s: Much of the current attitude is 
            reflection of mood in the   larger political 
            environment.   The 
            media has swung from focusing on the latest billion-company started 
            in Silicon Valley to the few Fortune 500 companies which have proven 
            to be seriously ethically-challenged.   Enron's business model 
            wasn't the problem; the problem was an organizational culture of 
            undiluted greed and arrogance.  
            Unfortunately, it is often hard to convince a casual observer 
            of the difference between these two issues and sometimes almost as 
            hard to convince a professional financial journalist.        
            Arrogance is always the most visible    form of 
            incompetence.  It 
            should    
            therefore be the form of managerial incompetence that is the 
            most easy to detect.   
            Financial markets should have punished this arrogance, but 
            were caught up in a collective fear of being left behind.       
            Somehow the public image of MBAs became associated with the 
            exorbitant profits and compensation packages of the 1990s rather 
            than the models of professionalization of management that were the 
            hallmark of so many blue chip operations.  This "concern" suggests that 
            the market has moved on in search of different "thought 
            leaders".  
                         
            Response:    
            Political trends do fluctuate.   The wealth-creating 
            role of celebrity CEOs was exaggerated in the 1990s and the number 
            of ethically-challenged firms that have done damage to business 
            confidence has been exaggerated in the 2000s.    The role of 
            B-Schools is to expose arrogance and greed as the kind of managerial 
            incompetence that it is.   
            Quality B-Schools will focus on developing the kind of 
            practical strategic management that leads to longterm growth and 
            rewards sound decisions over a longer period of time.   
             
            Concern #4:   
            Business education has become a saturated market and 
            B-Schools have not done enough   strategic thinking 
            about product differentiation:    This is one way 
            of saying that there are too many B-Schools and the sector needs a 
            correction as in any product-area where there is suddenly 
            over-supply.              
            Response:  
            Obviously, the curriculum of a community college in a small 
            town in northern 
            Canada 
            should be  different 
            from that taught at Rotman or INSEAD.   That doesn't mean that 
            business education is spread too thinly if it tries to reach more 
            people as part of a programme of skills development, promoting 
            economic literacy and facilitating career flexibility in a modern 
            economy subject to rapid and frequent disruptions.     It does 
            mean that we need to think strategically about product 
            differentiation.  It 
            also means that B-Schools should be careful not to reinvent the 
            wheel, but to concentrate on areas where they have specific 
            expertise.   This 
            will be greatly helped if the pressure to produce "more" research 
            and cases is replaced by a pressure to produce better research and 
            more relevant case studies. 
             
            Concern #5:   
            B-School fads lead to bad decision-making.  They are excessively 
            oriented to themes which can be studies quantitatively:     Ghoshal's 
            argument in the Financial Times piece cited above warned that by 
            erroneously trying to turn finance   into a "science", the 
            door was being opened to an organizational culture disconnected from 
            the real world and values of business decision-making.        Warren Bennis and James 
            O'Toole write in the April 2004 Harvard Business Review that 
            B-Schools have "lost their way" by becoming too theoretical and 
            removed from the practical world of business decision making.   Jeffrey Garten, in a 
            valedictory interview to the New York Times on his retirement as 
            Dean of the Yale School of Management, points out the difficulties 
            of applying the university tenure system derived from other 
            disciplines to the need to develop top quality B-School 
            academics.       
                         
            Response:   
            The core of Ghoshal's argument, compatible with 
            Bennis/O'Toole  and Garten is correct and illuminates the 
            dangers of "fads" from any source.   To the extent 
            that  B-School 
            "research" is preoccupied with fads like trying to create a science 
            instead of teaching about the  
            practical judgments of human decision-makers, then it is not 
            surprising that this would lead to a form of economic 
            decision-making prone to errors.    There is no 
            guarantee that bad fads or wild goose chases will not come into 
            business (or medical) research ever again.  But the  treatment requires that 
            B-Schools   be held 
            accountable to standards that are relentlessly practical.    All the 
            stakeholders in the world of business education need to resist 
            strenuously anyone who thinks business or finance is a 
            "science".     
            This is analogous to the "fad" that swept the teaching of 
            political studies in the 1960s and 1970s, teaching with disastrous 
            results the notion that complex political events could be understood 
            "scientifically".     http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=R0505F for 
            Bennis/O'Toole.  Garten is in the New York Times, www.nytimes.com   June 
            19, 2005. 
             
            Concern #6:   
            B-Schools are trying to teach things which cannot be 
            effectively taught in a classroom.      This 
            is the most common "street-smart" critique of B-Schools.   The argument is a 
            variant of "that's-not-the-way-it's-really-done".   Business is basically 
            about hard work, a winning attitude, persistent 
            stick-to-it-iveness .  The learned on the streets view 
            thinks B-Schools  distract MBAs  from the core 
            ingredients of practical business success.              
            Response:     There is 
            no doubt that all endeavors in life can be self-taught.   For every Bill Gates, 
            there are people who drop out of sight having failed to learn 
            adequately the skills necessary to innovate from outside the 
            conventional process.  Most of us confess that our 
            favorite character on Law and Order was Lennie Briscoe, created by 
            Jerry Orbach as a great street-smart detective. Howver, 
            for  every Jimmy Connors who innovated  a 
            two-handed backhand by being a rebel or  every Raoul Nadal with 
            a different strategic use of the lob, there are hundred of tennis 
            players who have tried to play unconventionally and have 
            failed.    Most 
             sports coaches know  that a winning attitude cannot be 
            taught.  It can, 
            however, be improved by training and discipline.   In that sense,  business is no 
            different.  Case method 
            teaching remains one of the great innovations of B-Schools.   To the argument that 
            entrepreneurship or other "school of hard knocks" business qualities 
            cannot be taught, the reply is that that is true, but entrepreneurial 
            instincts can be cultivated and entrepreneurs can be made more 
            effective as a result of studying and analyzing other people.  In  many other areas of 
            business,  a talented 
            person can learn efficiently from analyzing forty cases about 
            company creation, about managing cross-cultural organizations,  about working with unions to 
            improve productivity.  
            In each of these areas, a student can learn  from the  mistakes others made, and 
            can be inspired by seeing how others solved complicated problems 
            before.   
             
             
            Concern #7:   
            B-Schools don't teach people to be good managers.    This is a 
            variant of the same argument as the "school-of-hard-knocks" argument 
            in Concern #5.      
                         
            Response:  When 
            one sees the environment of top-quality MBA programmes,  this becomes analogous to 
            saying Philip Glass is a very good composer, but he doesn't have 
            much to say about a cure for cancer.    One response is 
            to say that this  isn't 
            what top-quality MBA programmes have been doing for the last three 
            decades.   Most of 
            the talent choosing to pursue MBAs has not planned on being a 
            "manager" for quite a while.       
            B-School education prepares young talent with the skills 
            required to play many roles in the modern business ecosystem, from 
            financial analyst to management consultant to venture 
            capitalist.   
                         
            However, the idea that B-Schools don't teach "good managers" 
            is also debatable in itself .  
            There are a large number of hires made each day in start-up 
            firms alone where the knowledge base of a 30-year old well-educated 
            MBA adds enormous value to the collective skills of a start-up 
            management team.  The 
            entrepreneurial revolution from which we have all benefited as 
            citizens and investors would have been impossible without this use 
            of the talent pool.  A 
            talented engineer or scientist with a rigorous MBA, who has looked 
            at fifty business models of start-up companies in case-taught 
            classes, who has worked on an organizational design for a work-term 
            new venture and who has researched on-line the portfolio strategies 
            of a dozen venture capital firms can instantly add a great deal of 
            value to a management team struggling with the growing pains of a 
            new company.  There is 
            no better way to teach managers and prepare all the other players in 
            this modern ecosystem of business on a large scale than by exposing 
            them to analysis of the best practices of management in cases, 
            formal and anecdotal.   
            Then, the learning environment has to create a mood that 
            helps them to develop the motivational and leadership skills 
            required to operate effectively in a business 
            environment.             
            Of course, there are better ways to learn management than an 
            MBA programme.  They 
            just aren't scaleable.    The best way to 
            learn to play the cello is still a "master lesson". A decade as an 
            apprentice to John Chambers ,  
            Meg Whitman or Jorma Ollila would be a good start,  but not highly practical for 
            thousands of people.       
            Business skills, like many life skills, are  not "teachable",  but talent can be 
            developed.     
            It is an easy criticism of B-Schools to say that "the school 
            of experience" is the best way to learn.    That again 
            misses the point of what great B-Schools do to prepare people for 
            the innovative front-lines of the modern economy.     
             
             
            Concern #8:  
            B-Schools are becoming too theoretical, too captured by 
            research projects that are remote from real business 
            issues.   There 
            are some tendencies of   
            succumbing to inward-looking academic research and, in doing 
            so, B-Schools risk losing the competitive advantage which gave them 
            such an important and unique position in the new economy of the 
            1990s.    
                
                         
            Response:   
            One hopes this problem is solved by the quality of the 
            warnings.  It is 
            encouragine that the Harvard Business Review devoted so many 
            pages to the Bennis/O'Toole piece.  The Garten interview shows 
            that this concern is being flagged  in the financial 
            media. Once warned, B-Schools 
            can guard themselves against the virus of being overly theoretical. 
              Financial resources should go to those B-Schools and 
            B-School projects which add value to the economy, demonstrate how 
            innovation can be accelerated and produce a network of professional 
            B-School graduates aggressively practicing top-level ethical 
            management.     The concern 
            that B-Schools could  become distant from their community, 
            disengaged from the challenging practical issues of management, 
            investment and global business activities is a real one.     A B-School 
            should  not be place for 
            people who lack a passionate commitment to understanding and 
            improving the way business operates or think that an academic theory 
            knows more than John Inmelt at GE or Jim Balsillie at RIM.              
             
             
            At their best in the 1990s, B-Schools focus on innovative 
            approaches to problem-solving.  
            At a minimum, they provide an environment where networks 
            could pool and analyze information about investment trends and best 
            practices in management.      They 
            have to be on guard against declining standards of 
            relevance. 
 
                                  
                            
            Things for the MBA Class of 2007 to Reflect 
            On
 
 
             
            The best B-Schools of the 21st Century will build on the 
            traditional functions of quality education: 
 (a) The importance of 
            networks for making things happen.  It is important that 
            Shanghai bankers 
            understand the dilemmas of African capital management, otherwise 
            China 
            will not be able to assume a proactive and positive role in global 
            capital market restructuring as it starts to participate in G8+ 
            activities.  It is 
            important that African MBAs learn about the characteristics of the 
            Chinese economy and the impact that this is having on global 
            business and investment decisions.  In creating these 
            knowledge-networks, B-Schools are laying the foundation for a 21st 
            Century prosperity.  (b)   
            Thinking ahead of the curve is a luxury of academic 
            institutions that don't have to meet deadlines for investment 
            reports.    
            This can lead to the brainstorming of new business models 
            that meet the challenges, needs and opportunities of   our times.   e.g. How do we 
            capitalize environmental agriculture, nature-based 
            therapeutics?  How can 
            we develop a competitive market in industrial ecology?  How do we create incentive 
            systems for different patterns of 
            transportation?
 
             
             Once the 
            parameters of the debate are established and once the success 
            criteria for business education are clearly established, it becomes 
            apparent   B-Schools are, in fact, more relevant than 
            ever.  They are a 
            cornerstone of 21st Century education and a global link 
            which potentially can provide a language for the management of 
            globalization.  
            
                   
            As we reinvent B-Schools so that they better deal with the  next generation of issues, 
            let's pose a number of questions asking not what the right answers 
            is, but how would we want the next generation of business and social 
            leaders to be educated as to how best to make these decisions during 
            their career.   An MBA who has addressed these questions 
            with his or her colleagues has a head start on acquiring the skills 
            necessary for global leadership:
 
 
             
            (i)  How does 
            Medicines sans Frontieres most effectively manage the treatment and 
            management of its operations in 
            Angola 
            dealing with the Marburg 
            virus?   How does 
            it balance between epidemiological issues and immediate 
            treatment?  How does it 
            organize research so that scientists and physicians can both receive 
            the attention to their needs required to be effective?  How does it operate with the 
            Angolan government and international security forces in a manner 
            which assures that it can continue to function 
            effectively? 
             
            (ii)  How does 
            Goldman Sachs or Morgan Stanley analyze the investment opportunities 
            generated by the patterns of Asian investment following an energy 
            security strategy, the decisions regarding Korean investment in 
            Uzbekistan, 
            Japanese investment in 
            Iran, 
            Chinese investment in Gulf 
            of Guinea area 
            states?   How is 
            the impact of these trends on other investment opportunities and 
            acquisitions strategies of other clients assessed and how do 
            non-Asian institutional investors play these trends to maximum 
            advantage?  
             
             
             (iii)  As a marketing issue, how 
            does a firm with a new media product enter the Chinese market? Are 
            there lessons to be learned from the successes of Korean film 
            exports into 
             
                       
                   
            China 
            , 
            or the popularity of Taiwanese musical performers or is the Chinese 
            market a constantly evolving pattern of global 
            tastes? 
             
            (iv)   How 
            does the finance minister of 
            Eritrea 
            create a framework for the development of entrepreneurially led 
            companies in 
            Asmara?   What is the existing 
            framework for best practices promotion of entrepreneurship? 
             
             
            (v)  How do 
            companies like Blockbuster with loyal customers and revenues prepare 
            for the new competitive environment presented by digital 
            entertainment and broadband on demand?    How is the 
            strategic management issues of multiple source of competition 
            communicated to investors?  
             
             
                  The 
            bottom line is that there is no single conceptual framework which 
            can provide everyone with the skills needed to answer these 
            questions.          
            At the end of the day though, the argument can be made that 
            people participating in rigorous discussions of questions like the 
            five posed above have a higher chance of becoming practical, 
            successful, ethical and innovative managers in the global 
            society   than 
            people who haven't.   
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